Dental
Who is eligible?
All Full-time employees scheduled to work at least 30 hours/week and are in a full-time position in UKG are eligible for coverage the 1st of the month following your date of hire. For more information regarding who’s eligible, please visit the Eligibility page.
Delta Dental Plans
Aegis Living is pleased to provide a comprehensive dental plan in partnership with Delta Dental of Washington, ensuring eligible employees and their eligible family members have access to essential dental care services. Our plan covers routine exams, fillings, x-rays, and orthodontia, prioritizing your oral health and well-being. With this coverage, you can confidently maintain your dental hygiene and address any dental needs, promoting overall health and happiness for you and your loved ones.
ID Cards
Once your enrollment is complete, Delta Dental will mail an ID card to your home. One card will be provided for you and your family. Alternatively, you can print an ID card from your online Delta Dental account or access it via the Delta Dental mobile app.
With your online account, you can:
- View your coverage details, deductible, benefit maximum accumulators, and claims
- Search for participating providers
- Print or request an ID card
Claims
PPO and Premier dentists will submit claims for you and receive payment directly from Delta Dental. If you see a Non-Participating dentist you will be responsible for making sure the dentist completes a claim form and sends it to Delta Dental for processing and reimbursement.
Benefit Guides and Summaries
Questions?
Contact Delta Dental directly at:
Customer Service: (800) 367-4104
www.deltadental.com
Group #09109
For assistance with benefits or provider bills, claim issues, pharmacy or prescription issues or guidance around difficult situations like denied procedures or appeals contact the Aegis Living Benefits Advocate at:
Aegis Living Benefits Advocate
bac.aegisliving@ajg.com
Phone (833) 262-1832 (toll free)
8:00 a.m. - 6:00 p.m. Monday - Friday
Language assistance is available.
If you need assistance with benefit plan eligibility or enrollment, contact the Aegis Living Benefits Department at:
Aegis Living Benefits Department
benefits@aegisliving.com
Phone: 1(425) 364-5190
If you need assistance accessing UKG, please reach out to Aegis IT Support at:
Aegis IT Support
support@aegisliving.com
www.helpdesk.aegisliving.com
Hours | Mon-Fri: 6am-11pm | Sat-Sun: 10am-2pm
Phone: 1-425-284-1626
Summary Plan Description
Benefits Summary
2024 Benefit Summaries