Making Changes
Making Changes
When Can I Make Changes?
You can change your coverage one time per year during Open Enrollment. Our Open Enrollment period is in March of each year. Benefit elections made during Open Enrollment are effective April 1st. Changes cannot be made outside of the open enrollment period unless you experience a qualified life event.
What Are Qualified Life Events?
Here are some examples of qualifying events for you and your dependents.
- Birth or adoption of a child
- You, your spouse, or a dependent gain or lose coverage under another group plan
- Change in marital status
- You, your spouse or dependent become eligible Medicare or Medicaid
- A child reaches age 26
- Open Enrollment through your spouse’s employer
If you experience a mid-year qualified life event, coverage will begin on the first of the month following or coinciding your change in status, except coverage for birth or adoption which is effective on the date of the event.
You may email Benefits@aegisliving.com if you are unsure if an event you are experiencing qualifies.
You have 30 days from the event date to make changes to your coverage, except for birth or adoption which is 60 days from birth or placement.
How to Change Your Enrollment
Benefit Plans
Benefit changes are made through UKG Pro.
Login to UKG using your credentials
1. Go to "Myself"
2. Click "Life Events"
3. Select "I have a Qualified Life Event"
The benefit enrollment tool is not available using the mobile app.
Helpful information regarding enrolling through UKG:
If you need assistance accessing UKG, please reach out to Aegis IT Support at:
Aegis IT Support
support@aegisliving.com
www.helpdesk.aegisliving.com
Hours | Mon-Fri: 6am-11pm | Sat-Sun: 10am-2pm
Phone: 1-425-284-1626
Domestic Partner Coverage
If you elected to enroll a Domestic Partner, please complete the Domestic Partner Affidavit, and return it to your Business Office Manager to activate coverage.
401k Retirement Plan
The Employees can start, stop, or change their contributions at any time directly through The Standard online portal:
The Standard
www.standard.com/login
Phone: 800.858.5420
Questions?
If you need assistance accessing UKG, please reach out to Aegis IT Support at:
Aegis IT Support
support@aegisliving.com
www.helpdesk.aegisliving.com
Hours | Mon-Fri: 6am-11pm | Sat-Sun: 10am-2pm
Phone: 1-425-284-1626
For assist with benefits or provider bills, claim issues, pharmacy or prescription issues or guidance around difficult situations like denied procedures or appeals contact the Aegis Living Benefits Advocate at:
Aegis Living Benefits Advocate
bac.aegisliving@ajg.com
Phone (833) 262-1832 (toll free)
8:00 a.m. - 6:00 p.m. Monday - Friday
Language assistance is available
If you need assistance with benefit plan eligibility or enrollment, contact the Aegis Living Benefits Department at:
Aegis Living Benefits Department
benefits@aegisliving.com
Phone: 1(425) 364-5190