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Medical & Rx
Consolidated Communications offers three medical plan options so you can select the coverage that best meets your healthcare preferences and needs. Medical plan and prescription drug coverage is provided by BlueCross BlueShield of Texas. Prescription drug coverage is administered by Prime Therapeutics.  All BlueCross options utilize the same PPO network of providers.  The PPO is a traditional copay plan, and the two HDP plans are HSA-compatible high deductible health plans.  A Kaiser HMO option is also available for California employees.






PPO, HDP & LPHDP Plans
BCBS
800.521.2227
www.bcbstx.com


HMO Plan (CA only)
Kaiser Permanente
800.464.4000
www.kp.org
 
Click on the links below to view a summary of each plan.
Kaiser HMO Summary

Other Information
MDLive - BCBS Members
Tria Health -BCBS Members
Click here to view the drug formulary. From there, you will need to select the drop down under Prescription Drug Lists for Employer-offered Plans: Large Groups (51 or more) and then select 2024 Performance Select Drug List.


New! BCBS members now have free access to IdentityWorks world class identity protection from Experian. Click on the BCBS: Additional Programs and Information link below for more information.
 

Useful Links

Blue Cross - Additional Benefit Information

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Tria Health Prescription Advocacy
Tria Health
For BCBS Members Only



Save Money on your Healthcare with Tria Health
This is a FREE benefit offered by Consolidated Communications to all members enrolled in the Blue Cross health plans!
  • Confidential phone consultation with a pharmacist to make sure:
    • Medications work with no side effects
    • Your medications aren’t interacting with one another in a way that is unsafe or ineffective
    • Medications control your condition the right way
  • Save money on prescriptions
  • FREE diabetes meter & test strips
Identified members can save money on their medications

Members who have the following conditions and take multiple medications:
  • Pain
  • Diabetes
  • Heart Disease             
  • Mental Health
  • High Cholesterol
  • Osteoporosis
  • Respiratory
  • High Blood Pressure
  • Specialty Medication
Up to $20 off of generic prescriptions, and up to $50 off of brand name prescriptions.
 
All members have access to the Tria Health Help Desk to make sure your meds keep you healthy and active.

Have you ever asked yourself any of these questions?
  • Do any of my medications interact with one another?
  • Do the over-the-counter or vitamins I take interact with my prescriptions?
  • Are there less expensive, but equally effective alternatives I could be taking?
  • I have questions but haven’t asked because I want to talk with someone confidentially.
  • I don’t feel well….are my medications working right?
Contact Tria Health’s Help Desk :
1.888.799.8742 or www.triahealth.com

Or sign up today by visiting www.triahealth.com/client/cci

Tria Choose to Lose Program
Sign up for Tria Health's Choose to Lose program. This is a FREE program offered by Consolidated Communications and is available to employees and spouses enrolled in the medical plan.

Tria's Choose to Lose program provides you with the tools and resources for successful, long-term weight loss. We know this isn't an easy process and can be extremely difficult along, that's why this program is here for you!

Who Should Participate?
  • Enrolled in the Consolidated Communications medical plan
  • Have a smart phone
  • At least 18 years old
  • Have a BMI of 27+
    • You can calculate your BMI on the website listed below

What is Included in the Program?

  • A designated health coach (dietitian)
  • An industry-leading health and fitness app
  • Access to a clinical pharmacist

Spaces are limited! If you are serious about weight loss, we strongly encourage you to apply for the Choose to Lose Program. 

For any questions and to apply, please visit Choose to Lose | Tria Health or call 1-888-799-8742



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Health Savings Accounts
Optum Financial
If you elect the HSA-compatible high deductible medical plan, you may choose to open a Health Savings Account. When you successfully complete the Health Savings Account application process, you will receive your account number, debit card, and information. Any money you pay into your Health Savings Account is tax deductible, up to the legal limit. Your savings grow tax free, and any money you take out to pay for qualified medical expenses is income-tax free.
HSA’s are fully vested and portable. The money in your HSA is always yours – there are no “use it or lose it” rules, and unspent balances remain in your account until you are able to use them. In addition, you can elect to have funds deposited through convenient payroll deductions. For further information, please refer to the HSA information below or contact HR Services.


Optum Financial: 844.881.4439


2024 IRS HSA Contribution Limits*:
Individual $4,150; Family $8,300
Catch-up Additional Contribution Limit $1,000 (ages 55+)



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Health Benefits Advocacy Service
Benefits Value Advisor

For BCBS Members Only



Benefits Value Advisor with Member Rewards by Blue Cross Blue Shield of Texas

To help you get the most of your medical benefits with quality and cost-effective care, use the Benefits Value Advisor, a support tool from Blue Cross Blue Shield of Texas. It’s a one-call solution designed to help you make smart choices — and save money. To reach a Benefits Value Advisor, call 800.521.2227 for help with health care services.
 
Benefits Value Advisor can also:
  • Help you understand your benefits
  • Estimate costs for services or procedures
  • Schedule appointments
  • Provide information on your condition or diagnosis
  • Help you take advantage of Member Rewards incentives
  • Assist with pre-authorization
  • Tell you about online educational tools

Member Rewards
Member Rewards works together with the Benefits Value Advisor to help you become an efficient shopper of health care services. Take the time to shop around before receiving a procedure — and get cash rewards for your efforts. Not only will you be rewarded for shopping, but you may lower your out-of-pocket expenses as well.
  • Call the Benefits Value Advisor using the number on your BCBS ID card to compare costs and quality for a number of procedures
  • Select a lower-cost, quality provider from the selected in-network list
  • Receive cash rewards after your procedure is completed and verified
  • Per IRS regulations participants earning $600+ Member Rewards in one calendars year will receive tax Form 1099
Note: Participation in Member Rewards does not change any prior authorization requirements

For more information, watch this video about Benefits Value Advisor with Member Rewards.
 
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Employee Assistance Program
Carelon Behavioral Health

866.723.4332













Employees and household members can confidentially address and resolve personal and workplace challenges through the Employee Assistance Program (EAP).
 
  • Counseling and Relationship Support—unlimited phone calls to a clinician, available 24/7, plus up to 5 free face-to-face counseling sessions per issue per year
  • Virtual Appointments now available
  • Web-based Resources—tools and resources on behavioral health and work/life balance topics including depression, strengthening marriage and relationships, stress management, anxiety, conflict management, weight management, and communication
  • Work/life Balance Services—assistance with care services, education resources, concierge services, and daily living services such as pet sitters, parenting, adoption and more
  • Legal Services—free 1/2 hour in-person consultation with an attorney, related to specified topics, and a discount of 25% off the fees for service beyond the initial consultation
  • Financial Services—free 1/2 hour in-person consultation with a financial planner, and a discount of 25% if that financial planner is retained for services
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Dental
Cigna Dental Plan


Cigna Customer Service: 800.CIGNA24
 
Your Dental Plan is a PPO plan that pays benefits both in-network and out-of-network. Although benefit levels are the same for in-network and out-of-network services, in-network providers agree to charge discounted rates for their services. Out-of-network providers may charge higher fees than in-network providers charge, resulting in higher out-of-pocket expenses for you.  When using non-network providers, you are responsible for charges exceeding what the Plan considers reasonable and customary.  Coverage is provided through Cigna.
 
 
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Vision
VSP Vision


800.877.7195
 
Under the vision benefit, you may use in-network or non-network vision care providers. You receive greater benefits when you use in-network providers. If you use non-network providers, you must pay out of pocket and file a claim for reimbursement.  

Our vision plan is administered by VSP.

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Flexible Spending Accounts
WEX


866.451.3399
 
Flexible Spending Accounts


You may elect to pay for eligible healthcare or dependent day care with pre-tax deposits to the Flexible Spending Accounts (FSAs). Your income reported to the IRS is reduced by the amount of your FSA contributions, which results in lower overall taxes for you.  You may be reimbursed for expenses incurred during the plan year.  You will forfeit any unclaimed money left in your account after the end of the plan year run-out period.  FSA is administered by WEX.
 
Pre-Tax Parking Benefits


Pre-Tax Parking Benefits allow you to set aside pre-tax dollars to pay for expenses related to work-related parking costs, including parking passes.
  • Parking: you may set aside up to $300 per month to be used for eligible parking expenses
  • Parking benefit elections are submitted monthly via PeopleSoft: Self Service > Payroll and Compensation > Voluntary Deductions
  • You can pay for services using your debit card, or by paying out of pocket and submitting a reimbursement request to WEX
  • If you terminate employment, you may submit claims that were incurred prior to your termination. Any unused funds will be forfeited


USEFUL LINKS

 

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