Medical and Rx Coverage
Medical and prescription drug plan coverage are provided by BlueCross BlueShield of Texas. All BlueCross PPO and HDP options utilize the same PPO network of providers. The PPO is a traditional copay plan, and the HDP plans are HSA-compatible high deductible health plans.
Non-bargaining members residing in California also have an HMO option through Kaiser Permanente.
NNE Associate Retirees and their dependents who are Medicare eligible can be enrolled in the Indemnity plan only.
PPO, LPHDP, HDP & Indemnity Plans
Blue Cross Blue Shield of Texas
800.521.2227
Click on the links below to view a summary of each plan.
Company Plans
MDLive (BCBS Telemedicine Provider)
Click here to view the drug formulary. From there, you will need to select the drop down under Prescription Drug Lists for Employer-offered Plans: Large Groups (51 or more) and then select 2024 Performance Select Drug List.
Lufkin-Conroe Bargaining Plans
MDLive (BCBSTelemedicine Provider)
Specialty Medications Thru Payer Matrix
Most Specialty Branded medications will be managed by Payer Matrix.
For more information on targeted medications and the program, please
contact 877.305.6202 or email customerservice@payermatrix.com
Other SPD's
Useful Links
Blue Cross - Additional Benefit Information
- Benefits Value Advisor
- Transparency in Coverage
- Blue Cross Onboarding Video
- Tobacco Cessation Program
- SBC Uniform Glossary
- BCBS TX Mobile App Information
- Blue 365 Member Information
- Blue Care Connections
- Special Beginnings Maternity Program
- 24/7 Nurseline
- Care on Target Member Information
- BCBS Medical Claim Form
- IdentityWorks from Experian
- IdentityWorks Minor Plus from Experian
- IdentityWorks from Experian-FAQ
Tria Health Prescription Advocacy
Tria Health
For BCBS Members Only
Save Money on your Healthcare with Tria Health
This is a FREE benefit offered by Consolidated Communications to all members enrolled in the Blue Cross health plans!
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Confidential phone consultation with a pharmacist to make sure:
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Medications work with no side effects
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Your medications aren’t interacting with one another in a way that is unsafe or ineffective
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Medications control your condition the right way
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Save money on prescriptions
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FREE diabetes meter & test strips
Identified members can save money on their medications
Members who have the following conditions and take multiple medications:
- Diabetes
- Heart Disease
- High Cholesterol
- Respiratory
- Specialty Medication
- High Blood Pressure
- Osteoporosis
- Mental Health
- Pain
Up to $20 off of generic prescriptions, and up to $50 off of brand name prescriptions.
All members have access to the Tria Health Help Desk to make sure your meds keep you healthy and active.
Have you ever asked yourself any of these questions?
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Do any of my medications interact with one another?
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Do the over-the-counter or vitamins I take interact with my prescriptions?
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Are there less expensive, but equally effective alternatives I could be taking?
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I have questions but haven’t asked because I want to talk with someone confidentially.
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I don’t feel well….are my medications working right?
Contact Tria Health’s Help Desk :
Or sign up today at www.triahealth.com/client/cci
Tria Choose to Lose Program
Sign up for Tria Health's Choose to Lose program. This is a FREE program offered by Consolidated Communications and is available to employees and spouses enrolled in the medical plan.
Tria's Choose to Lose program provides you with the tools and resources for successful, long-term weight loss. We know this isn't an easy process and can be extremely difficult along, that's why this program is here for you!
Tria's Choose to Lose program provides you with the tools and resources for successful, long-term weight loss. We know this isn't an easy process and can be extremely difficult along, that's why this program is here for you!
Who Should Participate?
- Enrolled in the Consolidated Communications medical plan
- Have a smart phone
- At least 18 years old
- Have a BMI of 30+ OR BMI between 27-29.9 with a chronic condition*
- You can calculate your BMI on the website listed below
What is Included in the Program?
- A designated health coach (dietitian)
- An industry-leading health and fitness app
- Access to a clinical pharmacist
Spaces are limited! If you are serious about weight loss, we strongly encourage you to apply for the Choose to Lose Program.
For any questions and to apply, please visit Choose to Lose | Tria Health or call 1-888-799-8742
Dental
Dental Plan administered by Cigna
Cigna Customer Service: 800.CIGNA24
Your Dental Plan is a PPO plan that pays benefits both in-network and out-of-network. Although benefit levels are the same for in-network and out-of-network services, in-network providers agree to charge discounted rates for their services. Out-of-network providers may charge higher fees than in-network providers charge, resulting in higher out-of-pocket expenses for you. When using non-network providers, you are responsible for charges exceeding what the Plan considers reasonable and customary. Coverage is provided through Cigna.
To locate a network provider, visit the provider directory at http://hcpdirectory.cigna.com/web/public/providers , and select the Cigna Dental PPO.
Vision
VSP Vision
800.877.7195
Under the vision benefit, you may use in-network or non-network vision care providers. You receive greater benefits when you use in-network providers. If you use non-network providers, you must pay out of pocket and file a claim for reimbursement. Our vision plan is administered by VSP.
VSP Benefit Summaries:
VSP Evidence of Coverage Documents: