Teladoc
You can use Teladoc Health anywhere you have internet access.
- Visit www.Teladoc.com and click Set Up Account.
- Enter your name, date of birth, ZIP code, email address, preferred language and gender and click Continue. The system will identify you based on this information. If you’re unable to be identified, you’ll be directed to Teladoc Health Customer Service.
- On the next screen, enter the required information and click Set up my account. Your registration is now complete! Then, you can complete your profile by clicking on My Medical History. You can enter your history right after registering or you can come back to finish it later. By finishing it when you register, you’ll be ready to request a consultation any time and you won’t have to fill out your medical history when you’re feeling sick. You can download the Teladoc Health mobile app by visiting the App Store® or Google Play™. If you have any questions, or run into any problems when setting up your account, call Teladoc Health at 1.800.TELADOC (1.800.835.2362)
Employees/dependents enrolled in the Catalina Foothills Banner/Aetna medical plan are eligible to use Teladoc General Medicine. Anyone enrolled in the PPO Medical plan will have a $0 copay when using this service. If enrolled in the HDHP Medical plan will have a $56 copay when using this service. If a Teladoc physician orders a prescription, the member is responsible for the cost of the medication.
- Six benefits of using Teladoc
- Teladoc Extended overview and registration
- Teladoc Service Flyer
- Level of Care
- Teladoc Benefit Summary and Registration information
- Getting started with Teladoc
- Teladoc Flu and Cold Flyer
Employees/dependents enrolled in the Catalina Foothills Banner/Aetna medical plan are eligible to use Teladoc Primary360 and Behavioral Health. Members must be 18 years of age to use these services.
- Teladoc Primary360 Extended overview - Effective 7/1/2025
- Teladoc Behavioral Health - Effective 7/1/2025
- Teladoc Primary360 FAQ - Effective 7/1/2025
- Teladoc Behavioral Health Copay - effective 7/1/2025
- Teladoc flyer - effective 7/1/2025
Primary360 Consult Fees:
✓$10 consult fee for employees enrolled in Value Gold, Classic Gold or Copay Gold plans
✓$165/$99 consult fee for employees enrolled in the HDHP “A” Plan per IRS requirement, until deductible is met
Behavioral Health Consult Fees:
✓$10 consult fee for employees enrolled in Value Gold, Classic Gold or Copay Gold plans
✓$90-$215 depending upon type of provider for employees enrolled in the HDHP “A” Plan, per IRS requirement