Benefit Vendor Contacts















Benefit  Administrator Group # Contact Information Phone Number Website
Medical, Dental, & Vision Premera Blue Cross

4018525

Customer Service

Monday – Friday: 5am-8pm

24-Hour NurseLine

BlueCard Access

800.722.1471




800.841.8343

800.810.2583

www.premera.com

 

www.bcbs.com
Medical Kaiser Permanente

0446300

Customer Service

Monday – Friday: 8am-8pm

24-Hour Nurseline

 

Mail Order Pharmacy

 

888.901.4636

 

800.297.6877


800.245.7979
www.kp.org/wa
Life/AD&D, Voluntary Life, STD, LTD Standard Insurance 639955 Customer Service

Monday - Friday: 6am-5pm

800.368.2859

www.standard.com

Flexible Spending Accounts Navia Benefit Solutions CRD

Customer Service

Monday-Friday: 5am-5pm

800.669.3539

www.naviabenefits.com

Health Reimbursement Arrangement

HRA VEBA

 

Customer Service

Monday - Friday: 6am-5pm

888.659.8828

www.hraveba.org
Employee Assistance Program SupportLinc   24/7

800.553.7798

www.supportlinc.com

Code: cityofredmond
Retirement Department of Retirement Services (DRS)

PERS: 50-57

LEOFF: B110

Customer Service

Monday – Friday: 8am-5pm

800.547.6657

www.drs.wa.gov
Retirement MetLife 457

1009624-01

Customer Service

Monday – Friday: 5am-7pm

Saturday: 6am-2:30pm

800.543.2520

 

www.metlife.com
Retirement Municipal Employees Benefit Trust (MEBT)

C20050

Customer Service

Monday-Friday: 5am-5pm


877.690.5410



www.mebt.org
Enrollment Workterra  

Customer Service

Monday-Friday: 9am-5pm

888.604.4511

www.workterra.net

Benefit Advocate

Gallagher  

Customer Service


Monday-Friday: 6am-6pm PT

833.627.1567


425.201.8419

BAC.CityofRedmondWA@ajg.com