Health Advocate
We are pleased to offer employees access to Health Advocate 24 hours a day, 365 days a year to assist with claims issues, answer questions, and resolve benefits issues.
Health Advocate not only covers eligible employees to help them with all the issues below, it also covers their spouses, dependent children, parents, and even parents-in-law.
We also provide Health Advocate, a free benefit advisor service available 24/7 to assist you with any benefit needs:
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Resolve any issues with insurance claims and billing
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Find the right doctors
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Schedule appointments
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Assist in transferring medical records
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Help decide what benefits are best for you
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And more!
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Help is just a phone call away! And they speak multiple languages!
Call 866-695-8622 or visit them online at HealthAdvocate.com/Sonesta ¿Preguntas? Contacte a Health Advocate al 866-385-8033 para asistencia en Español. Para acceder algunos documentos en Español por favor presione el botón “Español” en la parte superior de este portal.
Your Health Advocate benefit is being paid for by Sonesta at no additional cost for you. Health Advocate is available 24/7/365 in multiple languages to help you make the best benefits decisions for you and your family. You can also visit their website at www.HealthAdvocate.com/sonesta.
WHICH PLAN IS RIGHT FOR ME?
Choosing what benefits are right for you and your family can be confusing. For that reason, Sonesta has partnered with Health Advocate to provide you with one on one benefits consultation.
WHAT ABOUT AFTER I CHOOSE?
While choosing a plan is key, we understand that this is only the beginning. Throughout the year we know that you also need assistance with how to best use your benefits to save the most money and get the best coverage.
Workday Login Information
You must log into Workday and actively enroll or waive benefits. If you have any questions regarding this process please refer to the Workday guide found below or reach out to your HR contact. If you experience issues logging in or need help with obtaining your password, please then call the Help Desk at 617.231.3131.
ALEX Virtual Benefits Counselor
In order to assist you with your benefit selections, Sonesta is proud to offer ALEX, an easy-to-use interactive benefits communication tool that will explain all your benefit options and help you figure out which plans will be best for you and your family.
Picking the right benefit plans for you and your family can be challenging. Getting answers to all your questions is key in making the right choice. ALEX, your friendly virtual benefits counselor, is here to help with your benefit questions. "Talking" with ALEX is easy. He'll ask some basic questions about your personal situation (your answers remain anonymous, of course), crunch some numbers, and explain your available benefit options. It's fun, easy-to-use - and confidential!
Check out ALEX at:
Big news: the ALEX homepage now includes Chat, a new tool that helps employees find quick answers to common benefits questions, anytime day or night. Everything from “what’s my medical deductible” to “what’s the link to my retirement account” to “is my doctor in-network.”