Kaiser Options for Care
Kaiser Options for Care
Consulting Nurse Service — 24/7
Talk with a nurse for care advice or find out if you need immediate medical attention. Get help 24 hours a day, 365 days a year. No cost shares for members.
Online Visit
For common health issues, get an online treatment plan and a prescription from Kaiser Permanente medical offices or mail order pharmacy (if needed).
Anytime, responses are daily 9 a.m. — 9 p.m., including holidays. No cost shares for most members Age 18 and older.
Care Chat — 24/7
Get care from Kaiser Permanente clinicians via secure online chat.
Available 24/7
No cost shares for members Age 18 and older. Parents can chat for children, with standard restrictions for teens.
CareClinic
Get care for minor injuries and illnesses at walk-in CareClinics inside several Bartell Drugs locations in the Puget Sound area. You'll see a Kaiser Permanente physician assistant or nurse practitioner.
Hours 9 am — 7pm
Cost Kaiser Permanente member copay same as a medical office visit
Age Adults and children aged 2 and older
Urgent Care
Urgent care is for conditions that require prompt attention but do not pose an immediate, serious threat to your health or life.
Hours Varies by location; some open 24 / 7
Cost Cost share varies if Kaiser Permanente facility or network
Age Available for all ages
Emergency care
Call 911 or your local emergency number
Get emergency care if you have an immediate, serious threat to your health. If you're unable to call 911, ask someone to call or take you to the nearest emergency care facility.
Notify Kaiser’s Hospital Notification Line in case of emergency care admissions If you are admitted to a non-Kaiser Permanente facility for an emergency, you or a family member must call the Hospital
Notification Line within 24 hours or as soon as medically possible at 1-888-457-9516.