Open Enrollment Overview
2025 Benefit Guides
Day One Tasks & Forms Due
First Two Weeks Tasks
Monday After Orientation Tasks & Forms Due
First 30 Days Tasks & Forms Due
1. Log into Workterra and complete your healthcare, life and disability enrollments.
2. Visit the MetLife Enroll Now Website to enroll in the 457 Plan
3. Update Code Red information to add a personal email and/or cell phone number (received via email from NoReply@codered.com)
4. Complete 3 Required New Employee Trainings
5. Visit the MEBT website to enroll or decline participation in the MEBT Plan (click for instructions)
6. Visit the DRS Website to designate a beneficiary for your PERS or LEOFF Plan
First 90 Days Tasks & Forms Due
1. Complete the following forms and return to HR:
2. Complete the 2 Required NIMS ICS Trainings ICS 100, & 700
City of Redmond Quick Links
The following sites are only accessible on the internal City network.
HR Contacts
| Benefit | Administrator | Group # | Contact Information | Contact Information | Website |
| Medical, Dental, & Vision | Premera Blue Cross |
4018525 |
Customer Service Monday – Friday 24-Hour NurseLine BlueCard Access |
5am-8pm |
www.bcbs.com |
| Medical | Kaiser Permanente |
0446300 |
Customer Service Monday – Friday 24-Hour Nurseline Mail Order Pharmacy |
8am-8pm 800.245.7979 |
www.kp.org/wa |
| Life/AD&D, Voluntary Life, STD, LTD | Standard Insurance | 639955 | Customer Service Monday - Friday |
6am-5pm | |
| Flexible Spending Accounts | Navia Benefit Solutions | CRD |
Customer Service Monday-Friday |
5am-5pm | |
| Health Reimbursement Arrangement |
HRA VEBA |
Customer Service Monday - Friday |
6am-5pm | www.hraveba.org | |
| Employee Assistance Program | SupportLinc | 24/7 | Code: cityofredmond | ||
| Retirement | Department of Retirement Services (DRS) |
PERS: 50-57 LEOFF: B110 |
Customer Service Monday – Friday |
8am-5pm | www.drs.wa.gov |
| Retirement | MetLife 457 |
1009624-01 |
Customer Service Monday – Friday Saturday |
5am-7pm 6am-2:30pm |
www.metlife.com |
| Retirement | Municipal Employees Benefit Trust (MEBT) |
C20050 |
Customer Service Monday-Friday |
|
www.mebt.org |
| Enrollment | Workterra |
Customer Service Monday-Friday |
9am-5pm | www.workterra.net | |
|
Benefit Advocate |
Gallagher |
Customer Service Monday-Friday |
6am-6pm PT | BAC.CityofRedmondWA@ajg.com |