Benefit Advocate Center (BAC)

Phone number: 833.420.1622
Hours: Monday – Friday between 8:00 a.m. and 6:00 p.m.

The Benefit Advocate Center is available to assist you and your covered dependents with the following:
• Claim Resolution
• Explaining Benefit Provisions
• Understanding Explanation of Benefits (EOBs)
• Finding Network Providers
• Order ID Cards
• Assist with Eligibility
Benefit Advocate Team
The Gallagher healthcare benefits advocate is here to assist with your benefit questions or challenges including Explanation of Benefits, Prescription Challenges, benefit questions and claims issues. All inquiries are handled confidentially with one on one assistance.