Medical Mutual of Ohio - Medical Plan

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Medical Mutual of Ohio
(888) 636-3622
MMO's My Health Plan
MedFlex Provider Link
SuperMed PPO Provider Link
Bronze SuperMed Provider Link


Express Scripts
(800) 417-1961
Express Scripts Online

    RxBin: 610014
    Rx PCN: COPAY
    RxGRP: MMO DRUG

   
Medical and prescription coverage is an important part of any benefit strategy. Like many employers, our District is working diligently to ensure our plans continue to provide affordable, convenient and comprehensive access to quality coverage.  Through the Mentor Public Schools Health Plan, we choose Medical Mutual of Ohio (MMO) for our healthcare and prescription drug benefits.

While MMO provides access to participating and non-participating providers, using a participating provider ensures you receive the highest levels of coverage.  All plans have important provisions which we encourage you to review. Each plans' details can be evaluated by selecting one of the documents below.

Eligible unmarried and married Dependents are covered under the plan until the end of the month of their 26th birthday.

Access MMO's My Health Plan
  • To view or order a certificate
  • Check claim status and benefit information
  • Review explanation of benefits (EOBs)
  • Search providers
  • Print duplicate ID cards.  Your original ID card will be mailed to your home.

Looking for a Virtual Visit?
Teladoc is available for members enrolled in the medical plan.

Teladoc allows you to talk to a doctor anytime, anywhere, by web, phone, or mobile app. Mentor Public Schools pays for this service with NO cost to you. It’s a convenient option for treating many of your medical conditions. 

Teladoc

  • Gives you 24/7/365 access to U.S. board-certified doctors by web, phone or mobile app
  • Can diagnose and prescribe medication
  • Can treat many medical conditions
  • Saves you time and money!

It’s quick and easy to set up your account online.  Simply visit the Teladoc website by clicking here:

#1 Telehealth & Telemedicine Provider | Teladoc® and following the instructions on How to Register or review the step-by-step registration instructions. Once you are registered, you and your eligible dependents can start using this convenient, cost-effective resource.

Options to schedule a virtual visit once registered:

  1. Click on the link and Sign in: #1 Telehealth & Telemedicine Provider | Teladoc®
  2. Download the Teladoc app, or
  3. Call 1.800.Teladoc (835-2362)

How it Works

Please contact Customer Service at 1.800.835.2362 if you have any problems with registration.

What is SmartShopper? Employees enrolled in MedFlex Plan are not eligible for this program
Helps you save money on several medical procedures. Earn $$$$$ when you use the program and choose a LOW cost, HIGH quality provider for service!  When you need a non-emergent medical procedure, start with SmartShopper.
  • They provide you with the options you need to make good health care choices.
  • If you choose a low cost, high quality provider – you will receive a check in the mail! Yes!
  • Your Personal Assistant can also schedule your appointment.

Check out this video to learn more about this valuable program: SmartShopper Video

Click this link to start shopping now MMO SmartShopper OR call your SmartShopper Personal Assistant team at 1-877-292-1541 Monday through Thursday from 8 a.m. to 8 p.m. and Friday from 8 a.m. to 6 p.m. EST.

Contact Your Advocacy Team
Introducing your personal care team. You have access to a dedicated Advocacy Team to help you better understand your healthcare plan. Our Advocates can help resolve any concerns you have with your healthcare coverage, such as benefits, available programs and services, out-of-pocket expenses, prior authorizations and claim questions. We can also connect you with a nurse case manager, pharmacist or social worker to help manage your healthcare needs. When you have questions, Medical Mutual can help you find answers.

1-888-636-3622
Mon. - Thurs. - 7:30 a.m. - 7:30 p.m. (ET) 
Fri. - 7:30 a.m. - 6:00 p.m. (ET) 
Sat. - 9:00 a.m. - 1:00 p.m. (ET)